Welcome to Zentrakart.com. We value your trust and ensure a smooth shopping experience with safe and timely deliveries.

🚚 Order Processing

• Orders are processed within 1-2 business days (excluding weekends and holidays).

• Once shipped, you will receive a confirmation email/SMS with tracking details.

🌍 Shipping Locations

• We currently ship across India only.

⏱ Delivery Time

• All orders are delivered within 7 business days across India.

• Delivery times may vary due to courier delays, weather, or festive seasons.

💰 Payment Options

• We offer Cash on Delivery (COD) as well as prepaid payment options for your convenience.

📦 Shipping Charges

• Free Shipping on all orders.
  

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🔄 Return & Refund Policy – Zentrakart.com

At Zentrakart, customer satisfaction is our priority. If you are not happy with your order, we offer a 5-day return policy.

✅ Eligibility for Returns

• Items must be returned within 5 days of delivery.

• Product should be unused, undamaged, and in original packaging with all tags intact.

• Certain items like innerwear, personal care, or clearance sale products are not eligible for return due to hygiene/safety reasons.

💵 Refunds

• Once your return is approved and received, your refund will be processed within 5-7 business days.

• For COD orders, refunds will be issued via bank transfer or store credit.

• For prepaid orders, the amount will be refunded to the original payment method.

🚚 Return Shipping

• In most cases, we arrange reverse pickup through our courier partner.

• If reverse pickup is not available in your area, you may need to self-ship the item. In such cases, shipping charges will be reimbursed as store credit.

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📞 Contact Us

For any queries regarding shipping, delivery, or returns, please contact us:
📧 Email: zentrakart.store@gmail.com
🌐 Website: www.zentrakart.com  

Thank you for choosing Zentrakart.com. We truly appreciate your trust in us and we’re excited to serve you. Your order has been received and will be shipped within 7 days.